2019 Session | Design of Medical Devices Conference
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Human Factors

Tuesday, April 16, 2:00-3:30
Meridian Ballroom 1, Graduate Minneapolis

Organizers: Kathleen Harder, University of Minnesota
Vera Shuman, 3M

"Understanding User Needs and Product Design in US and Global Markets"
Greg Johnson, Director of Design, Worrell

"Analysis and Evaluation for Medical Device Usability"
John Kruse, Senior Human Factors Specialist, 3M

"Using Augmented Reality to Accelerate Product Development"
M. Robert Garfield, Senior Human Factors Engineer, Abbott


Session Abstract:

Sampling the Spectrum of Human Factors in the Product Development Cycle: Snapshots of Influence

This group of experts will share stories of integrating human factors design principles across the product development cycle, from user needs identification and concept refinements to product validation. Presenters will discuss the pitfalls of US-centric product development in a global world. They will introduce a breadth of methods used in Human Factors including Augmented Reality, Cognitive Walkthrough, and more.



Session Organizer Bios:

Kathleen Harder, Director, Center for Design in Health; Director of Graduate Studies, Human Factors and Ergonomics Program, University of Minnesota
In her research program Dr. Harder investigates problems in health care delivery and employs deep design to improve human performance and facilitate safe, effective, and efficient patient care. For over 16 years she has applied her expertise in human behavior and human-centered systems design to guide users toward desired behaviors in health care delivery. Her work has been implemented with excellent outcomes in a variety of health care contexts across the United States.

Vera Shuman, Product Development Specialist, 3M
Vera received her Ph.D. in Psychology from the University of Michigan at Ann Arbor. At 3M, Vera now applies science to life in the corporate research systems lab. Having worked on a variety of products at 3M, Vera’s focus is on Medical Device usability.


Speaker Bios:

Greg Johnson, Director of Design, Worrell
I am the Director of Design at Worrell in Minneapolis. I have nearly 20 years of experience in Medical device development and research, with 17 of those years working across multiple Johnson and Johnson operating companies. I hold over 60 patents for medical devices and have been part of many industry award winning design teams in healthcare. I carry the philosophy that whatever we create, no matter how small, becomes a moment in someone’s life. My role is to understand and respect that moment.

John Kruse, Senior Human Factors Specialist, 3M
John applies a variety of approaches to do user research, prototyping, and usability testing, and does research into new technologies. He has worked on welding helmets, products for firefighters, and other personal protective equipment; patient warming and other medical products; a smartphone app; fingerprinting devices, passport scanning devices. He has over 20 patents. He recently took two firefighter training courses to gain insights for 3M safety products. John also teaches a course on design and usability for the Master’s of Science in Software Engineering (MSSE) program at the University of Minnesota.

M. Robert Garfield, Senior Human Factors Engineer, Abbott
M. Robert "Bobby" Garfield is an experienced HF engineer who has spent his career working for industry leading med-tech manufacturers and consulting agencies. Garfield is adept in the application of human factors in medical product design and has worked on programs ranging from handheld autoinjectors to next-generation robotic surgery systems. He is an alumnus of the University of Cincinnati (MDes, BSID) and Fitchburg State University (MBA).


Presentation Abstracts:

"Analysis and Evaluation for Medical Device Usability"
Usability engineering for medical devices is maturing as a discipline, but there is still a need to develop and refine techniques. Our concern in this talk is for early, inexpensive human factors evaluation techniques. Heuristic evaluation and cognitive walkthrough can serve as ‘discount usability’ techniques for software. They can play a useful role in usability engineering for medical devices. We will describe some of the considerations for good techniques, introduce cognitive walkthrough, and as time permits, describe enhanced cognitive walkthrough techniques.

"Using Augmented Reality to Accelerate Product Development"
Blurring the physical and digital environment, augmented reality (AR) is a new frontier for product development. It is particularly useful as a means for concept visualization and iterative refinement. By selectively mixing AR and physical prototypes, designers can conduct haptic evaluation alongside visual assessment. This presentation will discuss the use of AR alongside traditional industrial design / human factors techniques to accelerate product development.

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